Error E02 in Candy washing machine

error E02 in KandyKandy washing machine codes begin with the letter E, there are 9 such codes in total. They are typical for machines of the Activia Smart series. Let's take a closer look at one of these errors - error E02. We will find out the reasons for its appearance and how to carry out repairs yourself.

Explanation and reasons

If the Kandy washing machine does not start the wash, and code E02 appears on the display after a while, then know that water is not flowing into the tank. In this case there may be several reasons:

  • The most common one is the lack of water in the tap. There may be water, but not enough pressure;
  • check that the water supply tap is not closed;
  • A dirty mesh filter in front of the fill valve can prevent the flow of water;
  • another reason lies in the breakdown of the fill valve itself;
  • Most often, such an error causes the control board to break.

For your information! Error E02 appears on the display approximately 3.5 minutes after the wash starts. This is the time that is built into the program for collecting water, and if it is missing, the machine generates an error.

Valve faults

The fill valve in a Kandy washing machine is not much different from the valves in machines of other brands. What could happen to this important detail?fill valve

  • Firstly, the mesh that is placed between the valve and the inlet hose may become clogged. It can be easily unscrewed and washed under running water.
  • Secondly, the coil on the valve may burn out; it is either rewound or the part is changed completely.
  • Thirdly, plates may fall out of the fill valve fitting, limiting the pressure of water flow. As a result, too much water gets into the tank, the valve does not work, which means it needs to be changed.

This part is replaced as follows:

  1. Turn off the equipment from the power supply and water supply.
  2. Open the top cover of the machine by unscrewing two screws. In top-loading machines, you need to open the side wall, since the fill valve is located at the bottom of the body.
  3. Disconnect hoses and electrical wires with terminals from the part.

    Important! The hoses are attached to clamps that are not reused, so buy new ones in advance.

  4. Use a multimeter to check the serviceability of the valve wires.
  5. Unscrew the bolts that hold the valve in place or remove the retaining latches. Pull out the valve and check its serviceability.
  6. Install a new part and connect communications.
  7. Assemble the washing machine.

Failure of the pressure switch or module

If the water level sensor malfunctions, the Candy washing machine may also freeze without starting to wash. What to do in this situation?pressure switch in Kandy

  1. After making sure that the cause of the error is not in the fill valve, find the pressure switch in the front of the machine, on top.
  2. Inspect the sensor pressure tube and check the tightness of its connection. If there is a rupture in the tube, replace it.
  3. Then, using a tester, check the sensor contacts and the electrical wires running from it to the module.
  4. If the above steps did not help identify the cause of the breakdown, then most likely the sensor itself is faulty and will have to be replaced.
  5. Take a new original part and put it in place of the broken one.
  6. Check the operation of the washing machine.

Well, and finally, the rarest case is a malfunction of the control board. It contains elements that are responsible for the filling valve and pressure switch, these are triacs. These are the ones that need to be checked first. But finding these elements on the board if you don’t know where to look is not easy.Therefore, we recommend not to take risks, but to trust the work to a master. As they say, everyone should mind their own business.

The Candy washing machine has a different control module depending on the model. One of these modules has more radio elements, the other has fewer, this affects the number of functions in the washing machine. But that’s not about that now. Below in the photo you see an example of a module from a washing machine of this brand. On it, the elements TC6, TC7 and TC8 are responsible for the fill valve; they need to be checked and, if necessary, replaced.

Kandy control board

Carefully inspect the board before work; sometimes you can visually notice burnt-out elements.

In conclusion, we note once again that not in all cases, when error E02 appears, it is worth undertaking independent repairs. Sometimes it is better to contact a specialist so as not to waste time, nerves and money. Well, if you are a beginner with an inquisitive mind, then go for it, everything is in your hands. About others Kandy washing machine codes read the article on our website.

   

9 reader comments

  1. Gravatar Sergey Sergey:

    Washing machine Candy GVS4137TWC1/2-07. Error E22. Water flows in and drains out, but after 2 minutes of operation the washing machine displays this error.

  2. Gravatar Lesha Lesha:

    All over the Internet they reprint information about E02 and nowhere do they write that the reason may simply be a fallen drain hose. It should be at a height of 65 cm from the floor, if it lies on the floor - the machine simply circulates water in a circle (it collects from above, drains from below) - this is physics.At the output is E02. All you had to do was lift the hose and it worked.

    • Gravatar Sophia Sophia:

      You are a genius! Thank you very much for the advice! I didn't even notice that the hose had fallen!

    • Gravatar Drain Drain:

      That's what happened to me. Connected incorrectly. The water drained out immediately.

    • Gravatar Nile Nile:

      Thank you, it helped, otherwise I was afraid that I would have to fix something complicated.

  3. Gravatar Oleg Oleg:

    Candy Holiday 1000. Filling with water. Erases. It gives error E02 during the last rinse.

  4. Gravatar Olga Olga:

    Thanks a lot! The real problem was in the hose. Thanks to the whole family :)

  5. Gravatar Marya Marya:

    Thanks for the advice, otherwise my husband almost took the whole machine apart :)

  6. Gravatar Igor Igor:

    Good day, I have the same problem as Oleg, it occurs when I add water for the last rinse. Tell me how to fix it or what to look for?

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