Samsung washing machine fault codes

Samsung washing machines logoYou can see a fault code on the display of your Samsung washing machine. It usually occurs when there are malfunctions or breakdowns of household appliances. In some cases, a person can fix the machine himself; it is enough just to understand what the problem is. It is not necessary to immediately call a professional technician to repair large household appliances. After all, the most common breakdowns and ways to fix them are written on this site. But in order to start repairing them, you need to diagnose them. This is where the error codes and their explanations, which you will find below, will help you with.

SMA Samsung errors

Below you can find all the common error codes for Samsung washing machines. They will be divided into semantic groups for your convenience.

1E – error or malfunction of the level relay (pressure switch)

Causes:

  • The level switch tube is damaged or chipped.
  • The tube has become disconnected.
  • The tube is clogged or jammed.
  • Problems with the wires and connections of the pressure switch.
  • Level relay failure.
  • The control module has become unusable.

Electric motor tachogenerator errors

Next, we will discuss several errors related to the tachogenerator.

3E

Causes:

  • Damage to the motor windings.
  • Broken motor contacts.
  • Violation of contacts of the tacho.
  • The electric motor is jammed due to a foreign body.

3E1

Causes:

  • There is too much laundry in the tank, so the engine cannot work properly.
  • Broken motor contacts.
  • The tachogenerator is broken.

3E2

Bad tachogenerator signal. Possible:

  • Tachogenerator failure.
  • Broken contacts.
  • And so on.

3E3

  • Poor module contacts.
  • Parts of the electric motor have shifted (direct drive).
  • Incorrect tachometer signals.

3E4

  • Electric motor failure.
  • The tachogenerator is faulty.
  • The integrity of the contacts is broken.

Next, let's move on to water-related problems.

Washing machine error codes related to water filling

4E

  • Incorrect hose connection (hot and cold water are mixed up).
  • There is no connection from the hose to the dispenser. The hose may be pinched or leaking.
  • The contacts of the filling valve are broken.
  • A foreign body has entered the filling valve.

4E1

  • The water that comes in during the drying mode is too hot (more than seventy degrees).
  • Error when connecting hot and cold water (hoses need to be swapped).

4E2

  • When performing delicate wash cycles, the water is hotter than necessary (more than fifty degrees).

Electrical errors

9E1 and 9E2

  • Make sure that the network voltage is normal. Using a multimeter, check the voltage during all washing machine operations.
  • The voltage in the electrical network could also increase beyond the required level.
  • Less often, this error appears when the control module breaks down.

Uc

  • The occurrence of this code means that the voltage has exceeded the permissible level or does not reach the required level. That is, it exceeds 286V, or does not reach 177V.
  • If the voltage returns to normal, the washing will continue by itself. Let us remind you that the normal voltage ranges from 177 to 286V.

Problems with the machine switch

bE1

  • The button is in a jammed position due to the change in the shape of the control panel.
  • The button is stuck. It remains in the clamped position for more than 12 seconds.
  • This code can also occur when the screws securing the control panel are overtightened.

bE2

  • Parts of the panel made of plastic are deformed.
  • The buttons, with the exception of the button responsible for turning the washing machine on and off, are clamped and remain in this position for more than half a minute.
  • The screws securing the control panel are screwed in too tightly.

bE3

  • Incorrect connection of the relay to the control or damaged contact.
  • The same relay has a short circuit.

Malfunctions of UBL (hatch blocking device)

dE(door)

  • May occur after breaking out the hatch door.
  • Due to the curvature of the hook that secures the door.
  • During boiling mode, this error may appear. This means that there is a pressure difference inside the machine due to the temperature difference.

dE1

  • The wire insulation may be damaged.
  • Malfunction of the UBL connector.
  • UBL connector is not connected correctly.

dE2

  • Not the most common mistake. It occurs when the switch turns on and off and overheats from vibrations.

Errors related to the heating element (heating element)

HE and HE1 (H1)

  • A short circuit or breakage of the heating element has occurred.
  • The heating element or temperature sensor is broken
  • If there is no water in the tank or it is heated above one hundred degrees, then in order to prevent the heating element from breaking due to overheating, the machine automatically turns off the electricity supply.

HE2

  • Occurs when the drying temperature exceeds 145 degrees. The drying temperature sensor is responsible for control. If the fault of the sensor is to blame, then it should be replaced with a new one.

HE3

  • The steam function of the washing machine is not working properly.
  • It should not occur in machines that have a drum. Find out if this SMA has a steam function.

Errors related to the temperature sensor

tE1

  • Malfunction of the heating element of the washing machine (heater). The same can happen if contact is broken and the temperature sensor breaks down.
  • The connectors are not connected correctly or there are broken wires.
  • There is no water in the tank of the machine or its temperature is over a hundred degrees.

tE2

  • Poor contact of temperature sensor.
  • Short circuit or break in the sensor.

tE3

  • Broken contact of the condensate flow temperature sensor.
  • Sensor short circuit.
  • Sensor connections are broken.

Other errors

5E – problems with water drainage

  • The drain pump impeller is damaged.
  • There is a blockage in the water drain hose.
  • The drain path is clogged with debris.
  • Poor contact of the drain pump.
  • Failure of individual components.

8E – electric motor error

  • The tachometer is malfunctioning, resulting in incorrect rotation of the drum.
  • Lost engine contacts.
  • Breakdown of control circuits.

A.E. – communication problems

  • There is no data exchange between the control and display modules.
  • Make sure that the connection between the module is functioning normally. And find out if the connectors are connected correctly.
  • Change modules.

C.E.– excess temperature of the machine

  • The temperature is above 55 degrees and the drain does not occur.
  • This can happen when the water heats up above 55 degrees when performing certain modes. Then the water must drain before it is discharged.
  • Incorrect operation of the temperature sensor or incorrect connection of various elements.

F.E. – problems with ventilation

  • The wiring of the fan is broken and it does not start working.
  • The condenser connector falls out due to the closing of the upper part of the washing machine.
  • Breakdown of the starting capacitor.Unfortunately, with this problem it will not be possible to find the cause of the breakdown with a multimeter. So just change the capacitor.
  • There is no lubrication in the fan bearings or the fan blades are jammed. Due to these malfunctions, it does not start working.

OE (OF) – code that appears when water overflows

  • The pressure switch tube (level switch) is clogged.
  • Filling of water cannot be stopped due to a foreign body entering the filling valve.
  • The pressure switch (level sensor) is broken.

E.E. – the temperature is too high (only for machines equipped with a dryer)

  • The drying heating element circuits are damaged.
  • The drying temperature sensor is broken.
  • The connectors of this sensor or its circuit have become unusable.

UE – there is an imbalance

  • The laundry items were piled up. In this case, you need to shift them.
  • Read the instructions, it may indicate the causes of this malfunction and methods for eliminating it.

Sud (SUdS) – too much foam appeared during washing

  • Excessive suds are usually caused by using the wrong detergent for machine washing or by adding too much powder. When the foam settles, the wash will resume. After this error passes, you will notice on the display that the error changes to the inscription “End” (translated from English - end). And the washing will continue. This error is needed to prevent errors in the measuring sensors.

We decided to discuss some errors in detail in separate articles:

   

133 reader comments

  1. Gravatar Alexander Alexander:

    and if the error LE is only L as an inverted F with two sticks, what kind of error is this?

    • Gravatar Valery Valery:

      check the peripherals and not exactly the module
      most likely sensor t

  2. Gravatar Oleg Oleg:

    What if the error is E6?

    • Gravatar maxim050 maxim050:

      Problem with heating element.

    • Gravatar Vova Vova:

      At the 12th minute there is a malfunction E6

  3. Gravatar Hope Hope:

    After the last wash, the door opened, and there was a smell of burnt wiring. When I tried to close the door again, it immediately opened.

  4. Gravatar Victoria Victoria:

    The Sud error began to occur during each wash cycle, machine powder. The amount of powder is correct. Should I contact the service center?

    • Gravatar Oleg Oleg:

      you need to clean the drain filter

      • Gravatar Elena Elena:

        Every wash produces foaming, the hoses have been checked, even blown out, but again it produces the same thing. What to do?

  5. Gravatar Andrey Andrey:

    We bought washing. Samsung car, the display in “clap” mode shows “3H” and “4H”. What does this mean?

    • Gravatar Marie Marie:

      Same problem. Tell me, were you able to figure out what these symbols on the display mean?

    • Gravatar Uncle Uncle:

      This is not an error, this is the time until the end of the wash in hours.

  6. Gravatar Sema Sema:

    What if the error code is 2H?

    • Gravatar Dmitry Dmitriy:

      As soon as the machine starts to draw water, after about 10 seconds it immediately displays an error: Only the first E doesn’t have a top stick??

      • Gravatar Tanya Tanya:

        Same error! Tell me what to do!

      • Gravatar Smart Guy smart ass:

        This is a malfunction of the drying temperature sensor. So call a specialist :)

    • Gravatar Marie Marie:

      The indication is not an error, it is an indication of time (more than 99 minutes before the end of the wash). The washing machine display is designed for only two segments (symbols), so it cannot show a value of 100 minutes or more.

    • Gravatar Uncle Uncle:

      If it really says 2H and not H2, then this means that the wash will last another 2 hours.

      • Gravatar Evgeniy Eugene:

        So what does the H2 error mean?

  7. Gravatar Dmitry Dmitriy:

    On my washing machine it gives out EER, only the first E of the top stick is missing, like an inverted F.

    • Gravatar Smart Guy smart ass:

      In fact, this is a tE error, it means that the temperature sensor is faulty or its wiring is damaged somewhere.

  8. Gravatar MAX MAX:

    If the error code is E9

    • Gravatar Vasya Vasya:

      Either the drain hose is not installed correctly or the detergent dispenser is leaking. But the worst thing is if the tank leaks. This is really sad...

  9. Maria's gravatar Maria:

    metallic sound when spinning, what is this???

  10. Gravatar Nadia Nadia:

    Error code n1

    • Gravatar Admin Admin:

      I added information about this problem to the article.

  11. Gravatar Sasha Sasha:

    The key is on, how do I remove it?

    • Gravatar Tom Tom:

      No way, it will disappear on its own when you can open it.

  12. Gravatar Anonymous Anonymous:

    What does 5 U mean and was there another letter there?

  13. Gravatar NASTYA NASTYA:

    How can I fix this error? It occurs when it comes to spinning.

    • Gravatar Vasya Vasya:

      bE – this is some kind of breakdown related to the buttons on the panel.Either they stick or something else.

  14. Gravatar VADIM VADIM:

    Error as if the door is not closed.

  15. Gravatar Evgeniy Eugene:

    What if 39 flashes?

  16. Gravatar Andrey Andrey:

    What does En mean?

  17. Gravatar Alexey Alexei:

    HEO error - what is it?

  18. Gravatar Anonymous Anonymous:

    blinking 40 degrees and bio60 degrees, what is it?

  19. Gravatar Igor Igor:

    The display says Error, the washing programs do not start, but rinsing and draining work separately.

  20. Gravatar Svetlana Svetlana:

    LE on the display what should I do?

    • Gravatar Olga Olga:

      LE on the display what should I do? And how to fix it

    • Gravatar Admin Admin:

      I added information about this code to the article.

  21. Gravatar Nikolay Nikolai:

    The button that turns on the machine is broken

  22. Gravatar Evgeniy Eugene:

    Ed is on the display, what should I do???

    • Gravatar Vasya Vasya:

      Either the washing machine hatch is not closed tightly, or the door lock is broken.

      • Gravatar Natalia Natalia:

        So what should I do? How much will this repair cost? The door is closed normally, but the error still appears.

  23. Gravatar Sergey Sergey:

    E6 is displayed for 12 minutes

    • Gravatar Marina Marina:

      Display b2 and beep

    • Gravatar Vasya Vasya:

      This is a network connection error, or the washing or drying heating element is faulty.

  24. Gravatar Aseka Aseka:

    Error HE1 what to do

    • Gravatar Vasya Vasya:

      The same as I wrote above - either the connection to electricity is incorrect, or the heating element is broken.

  25. Gravatar Anya Anya:

    During the spin cycle it shows the SE icon, what does this mean?

    • Gravatar Vasya Vasya:

      Error 5E, looks like SE - there is a blockage somewhere. More often it occurs near the drain pump filter and hoses. Also in this case, the pump may break or the hose may be squashed.

  26. Gravatar Nastya Nastya:

    Error e7?

    • Gravatar Dimon Dimon:

      The level sensor or its wiring is broken.

  27. Gravatar Anonymous Anonymous:

    And the error is 2H or 3H

    • Gravatar Olga Olga:

      Error 8E1?

      • Gravatar Dimon Dimon:

        The vibration sensor is faulty or the wires are frayed somewhere.

        • Gravatar Ruslan Ruslan:

          I have a problem on my Samsung WF-S861. When you select any program, everything works. When you press the start button, it starts beeping. The program does not start, and no error code is displayed. Please tell me what is the reason?

    • Gravatar Dimon Dimon:

      It's not a mistake. The wash will end in 2 and 3 hours.

  28. Gravatar Zhenya Zhenya:

    the machine just went out

  29. Gravatar Olga Olga:

    It says error 8E1, what does this mean?

    • Gravatar Dimon Dimon:

      Answered above

  30. Gravatar Zinaida Zinaida:

    During washing, the machine stopped, it writes error c5.

    • Gravatar Dimon Dimon:

      Perhaps you mean error 5C. It means that the filter, hose is clogged or the drain pump is broken.

  31. Gravatar Olga Olga:

    In general, it says E:21, I looked through everything, not a single Samsung article has such an error, but I have one, and what is it?

    • Gravatar Anonymous Anonymous:

      The machine is new, after the second wash the display shows E:21. The filter is clean, the start button does not light up. What nonsense?

  32. Gravatar Alexey Alexei:

    if the error code is 4c

    • Gravatar Dimon Dimon:

      Problem with filling water into the tank.Check if there is water in the water supply and if the supply is turned on. Also, water may not flow if the inlet hose is pinched, its filter is clogged, or the leakage protection has tripped.

  33. Gravatar Lida Lida:

    Error CHE, what does it mean?

    • Gravatar Dimon Dimon:

      The problem is the same as in the comment just above yours. Water does not enter the machine.

  34. Gravatar Olga Olga:

    Writes UF (if I remember correctly).

  35. Gravatar Olya Olya:

    What does error p5 mean?

  36. Gravatar Zulya Zulya:

    Hello! Tell me what the En error on the washing display means

  37. Gravatar Alina Alina:

    and if the error is just without numbers b3

  38. Gravatar Natalia Natalia:

    On my typewriter, F was displayed (the letter F is upside down, or E is without the top stick).

    • Gravatar Tom Tom:

      It's actually the letter t. Most likely something related to temperature.

  39. Gravatar Nina Nina:

    tell me what the he2 error on the washing machine display means

    • Gravatar Tom Tom:

      HE2 – either the heating element is broken or the connection is incorrect.

  40. Gravatar Olga Olga:

    I also have b3, what is it?

  41. Gravatar Natalie Natalie:

    The key icon is lit. the washing machine won't start. What to do? How can I disable this icon? The instructions for the washing machine are ugly.

    • Gravatar Tom Tom:

      The key icon lights up for several minutes after washing. It means the door is locked. This is fine. Don't do anything, just wait 5 minutes, then open.

  42. Gravatar Sasha Sasha:

    Knocks out N2, what is it?

    • Gravatar Tom Tom:

      I don’t know this code, maybe it’s H2? Then the heating element flew off.

  43. alx gravatar alx:

    Hi I have 5e, how can I fix it?

    • Gravatar Tom Tom:

      The water is not heating up. Either the heating element is broken, or there is an electrical problem.

  44. Gravatar Elena Elena:

    And during the wash, the drum stopped turning, the key is on, the machine won’t open... don’t break it... rebooting didn’t do anything.

    • Gravatar Tom Tom:

      Wait a few minutes

  45. Gravatar Marina Marina:

    Error be, can anyone tell me what is wrong?

    • Gravatar Tom Tom:

      The buttons on the typewriter stick

  46. Gravatar Vitaly Vitaly:

    Good afternoon. The Samsung WF71184 machine displays the UC code when starting any program and does not start. The mains voltage is 227 Volts, stable. Tell me where to look for the cause of the problem?

  47. Gravatar Yuri Yuri:

    Good afternoon. The Samsung F313G machine displays the Ec code when starting any program and does not start. The mains voltage is 225 Volts, stable. Tell me where to look for the cause of the problem?

    • Gravatar Tom Tom:

      The temperature sensor is broken

  48. Gravatar Vladimir Vladimir:

    It gives a CU error, what does this mean?

  49. Gravatar Sergey Sergey:

    Error HE2, what does this mean, the glass of the machine does not heat up at a washing temperature of 60 degrees. The error appears after 15 minutes of washing. Thank you in advance.

    • Gravatar master master:

      Check the heating element

  50. Gravatar Irina Irina:

    It gives an error, what does this mean?

    • Gravatar Tom Tom:

      Problem with buttons

  51. Gravatar Fedor Fedor:

    It gives error E6. What does this mean and what should I do?

    • Gravatar Max Max:

      Most likely the heating element is faulty. We need to change it.

  52. Gravatar Victor Victor:

    Throws for 17 minutes long and does not show errors

  53. Nat's Gravatar Nata:

    The machine shakes a lot during the spin cycle. So you have to turn it off. What could it be?

    • Gravatar Cupcake Cake:

      Most likely the bearings need to be replaced. And if the equipment is new, then you will have to replace it along with the tank. Modern washing machines make the tank non-separable. This way you can earn more on parts.

  54. Gravatar Irina Irina:

    Good afternoon, our display shows the CL code. Tell me, what does this mean?

  55. Gravatar John John:

    If it gives ZE error? I checked everything: plugs, motor. Sometimes it starts working and even finishes washing. But more often than not.

  56. Gravatar Olga Olga:

    H2 – what does it mean?

  57. Gravatar Sergey Sergey:

    The display showed bE. The buttons were found to be working properly when tested. But the brushes on the engine have worn out.

  58. Gravatar Vladimir Vladimir:

    Error 6E - what is it?

  59. Gravatar Luda Luda:

    The display shows code 5d, what is it?

  60. Gravatar Maria Maria:

    When washing 95 after 35 minutes of washing, the error is HI, the water is cold.

  61. Gravatar Anonymous Anonymous:

    Water spontaneously fills the drum, what should I do?

  62. Gravatar Sergey Sergey:

    In the “rinse and spin” mode, after collecting water, the drum rotates once and the machine freezes. The same thing happens in the “spin” mode after draining the water. It doesn't give any errors. What is the possible reason?

  63. Gravatar Alexander Alexander:

    The same error as Lyuda’s on 03/14/2017. Code 5d – what is it?

    • Gravatar maxim050 maxim050:

      Here's an article about it: Error 5d

  64. Gravatar Danil Danil:

    Error code t01.

  65. Gravatar Nikolay Nikolai:

    I replaced the door closing sensor, but the error remained. What to do?

  66. Gravatar Guzel Guzel:

    Error code 6 (reverse) 00g.

  67. Gravatar Victor Victor:

    The number 15 is displayed on the display. It flashes and an intermittent signal “—“ is given. At this moment it does not respond to control buttons.

  68. Gravatar Anonymous Anonymous:

    How to fix SE error?

  69. Gravatar Vadim Vadim:

    Error after rinse mode En - and the machine turns off... does not drain.

  70. Gravatar User User:

    Error EB

  71. Ghoul Gravatar Gulya:

    If the lock works?

  72. Gravatar Svetlana Svetlana:

    The machine reboots itself after 3-5 minutes and so on endlessly. After washing it gives out Ep.

  73. Gravatar Galina Galina:

    Hello, please tell me, there is no foam of any kind. Doesn’t spin, at 12 minutes it gives error 5 d. Does not drain water from the drum.

  74. Gravatar Lydia Lydia:

    The door does not open after the wash is completed.

  75. Gravatar of Paradise Raya:

    What is the L3 error? I didn't find it in the book.

  76. Gravatar Andrey Andrey:

    Hello. Machine SAMSUNG WF602U2BKWQ. The red key is constantly blinking on the display. Enabled or disabled, closed or open. All the time. All functions work. What could it be? Thank you in advance.

  77. Gravatar Inna Inna:

    The Lock icon is lit. The programs do not switch, the machine does not start washing. What to do?

  78. Gravatar Olga Olga:

    After 15 minutes of starting at t 90, it writes error H1, what could it be?

  79. Gravatar Tolya Tolya:

    What does the error h (vice versa) mean?

  80. Gravatar Marina Marina:

    Hello.I have an old Samsung machine without a display, with buttons and switches, like on a stove. After the last wash, the machine does not turn off with the button, it constantly blinks until you turn it off. And not a single button works at all. What could it be?

  81. Gravatar Anonymous Anonymous:

    I left, everything worked. I arrived five months later and turned it on. There is power, the lights are on. I press start, 2H lights up. The washing machine is stationary, no movement. Please tell me what could be the problem?

  82. Gravatar Anet Anet:

    Hello! We changed the board after the letters uc. Samsung. The fee is so long. After washing it smells like winding. Is there any cause for concern? Another breakdown?

  83. Gravatar Faizi Faizi:

    OC what is this error?

  84. Gravatar Alexander Alexander:

    Samsung. At 40 degrees the program works, and at 60 it produces HE2.

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